{"id":7748,"date":"2025-04-08T00:10:26","date_gmt":"2025-04-07T21:10:26","guid":{"rendered":"https:\/\/neformat.store\/blog\/7748"},"modified":"2026-05-26T10:57:50","modified_gmt":"2026-05-26T07:57:50","slug":"answers-to-frequently-asked-questions","status":"publish","type":"post","link":"https:\/\/neformat.store\/en\/blog\/7748","title":{"rendered":"Answers to frequently asked questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7748\" class=\"elementor elementor-7748 elementor-2884\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e23221 e-flex e-con-boxed e-con e-parent\" data-id=\"4e23221\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d4bff6 elementor-widget elementor-widget-text-editor\" data-id=\"2d4bff6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here are the answers to the most frequently asked questions about our brand.<\/p><p><span style=\"letter-spacing: normal; caret-color: #000000; color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;\"><strong>Our showroom<\/strong><br\/>\ud83d\udccdDnipro, 10K Peremohy Embankment<\/span><br\/>We work for you every day from 11:30 to 18:00<br\/>\u041f\u0440\u043e\u0441\u0438\u043c\u043e \u043f\u0435\u0440\u0435\u0434 \u0432\u0456\u0437\u0438\u0442\u043e\u043c \u0434\u043e \u043d\u0430\u0441 \u043f\u043e\u043f\u0435\u0440\u0435\u0434\u043d\u044c\u043e \u0437\u0430\u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0443\u0432\u0430\u0442\u0438 \u0437\u0430 \u043d\u043e\u043c\u0435\u0440\u043e\u043c 0674960608 \u041e\u043b\u0435\u043d\u0430 <\/p><p><strong>What types of deliveries do you have?<\/strong><\/p><p>We ship your orders all over Ukraine and abroad. The delivery service we use is Nova Poshta. <\/p><p><strong>Is there a refund\/exchange and how is it carried out?<\/strong><\/p><p>Yes, we have an exchange for another model or size. But, in case of return, you pay for the delivery service. <\/p><p><strong>Is there a cash on delivery?<\/strong><\/p><p>We have a prepaid shipping option of 300 UAH. This is done so that we do not overpay for delivery services in case you do not pick up or refuse the parcel. You can also pay for the order in full at once, thus saving your money on sending money to the delivery service.  <\/p><p><strong>Do you have a size chart? Can I try it on before buying? <\/strong><\/p><p>We have different gradations of the size chart for each product. But our manager will always advise and help you with the choice of size. <\/p><p><strong>Do you sew with our logo?<\/strong><\/p><p>No, we do not sew clothes with your logo. NeFORMAT is our own clothing brand, aimed mainly at beauty professionals, but also suitable for everyday life. <\/p><p><strong>Do you have instructions for caring for your items?<\/strong><\/p><p>Yes, the instructions are below:<\/p><p><b>Care instructions:<\/b><\/p><ul><li><p>steam iron or steam at low temperatures<\/p><\/li><li><p>It is better to remove small dirt simply with a rag or soft brush beforehand.<\/p><\/li><li><p>wash separately from other clothes<\/p><\/li><li><p>use liquid powder or loose powder<\/p><\/li><li><p>washing in delicate mode<\/p><\/li><\/ul><p>Printed uniforms require extra delicate care: hand wash inside out at low temperatures. Avoid harsh wringing or tumble drying.<\/p><p>We take care of every detail of our clothing and recommend that you follow the washing and care instructions for our clothing to maintain its quality and keep it for a long time.<\/p><p>If you have any questions about clothing care, please contact our managers and they will be happy to advise you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5a168a e-flex e-con-boxed e-con e-parent\" data-id=\"e5a168a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Here are the answers to the most frequently asked questions about our brand. Our showroom\ud83d\udccdDnipro, 10K Peremohy EmbankmentWe&hellip;<\/p>\n","protected":false},"author":1,"featured_media":7749,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[721],"tags":[],"class_list":["post-7748","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interesting-things"],"_links":{"self":[{"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/posts\/7748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/comments?post=7748"}],"version-history":[{"count":4,"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/posts\/7748\/revisions"}],"predecessor-version":[{"id":13600,"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/posts\/7748\/revisions\/13600"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/media\/7749"}],"wp:attachment":[{"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/media?parent=7748"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/categories?post=7748"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neformat.store\/en\/wp-json\/wp\/v2\/tags?post=7748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}